Network Administration

Certified Network Administrator

network administrationNetwork Administration tasks will vary depending on the needs of your business. The size, location and industry are other variables in play. Many small businesses utilize a per user tech support ratio, while others implement alternative strategies, such as fully managed cloud services. What ever your Network Administration needs are MDH Tech can provide your small business with the IT Support you need including a knowledgeable network administrator.

DFW Network Administration

  • Addison Network Administration
  • Carrollton Network Administration
  • Coppell Network Administration
  • Farmers Branch Network Administration
  • Frisco Network Administration
  • Garland Network Administration
  • Irving Network Administration
  • Lewisville Network Administration
  • Plano Network Administration
  • Richardson Network Administration


Generally unexpected disruptions to service, or other tech support issues, can be fixed by submitting a support request. There are a number of ways to submit a support request to your network administrators, depending what is most convenient for you. Support request for network administration can be sent in via email, the customer portal, phone or even text message. Usually, request work their way through our Help Desk, then through to the relevant network administrator for resolution. In the case of a network related issue, that requires an onsite visit we will dispatch a technician, otherwise many support request can be resolved remotely. If one of our network administrators is not able to resolve a support request, a ticket will be escalated for a second opinion by a peer until resolution.

Proactive Network Administration

  • Network Monitoring ( Remote Management and Monitoring )
  • Managing Operating System Patches and Updates
  • Installing and implementing security programs such as antivirus
  • In many cases, E-mail and Internet filters to Stop SPAM
  • Managed Firewall and Network Security Appliances
  • Managed Offsite Backups and storage

Network administrators are responsible for making sure that computer hardware and network infrastructure related to an organization’s data network are effectively maintained. In smaller organizations, they are typically involved in the procurement of new hardware, the roll out of new software, maintaining disk images for new computer installs, making sure that licenses are paid for and up to date for software that need it, maintaining the standards for server installations and applications, monitoring the performance of the network, checking for security breaches, and poor data management practices. Typically, within a larger organization, these roles are split into multiple roles or functions across various divisions and are not completed by one individual. In other organizations, some of these roles mentioned are carried out by system administrators.

As with many technical roles, network administrator positions require a breadth of technical knowledge and the ability to learn the intricacies of new networking and server software packages quickly. Within smaller organizations, the more senior role of Network Engineer is sometimes attached to the responsibilities of the Network Administrator. It is not uncommon for smaller organizations to outsource this function. That’s where MDH Technologies comes in, we manage your network, provide you reporting and act as an extension of your business as your fully staffed IT department.

MDH Tech has an Network+ CompTIA Certified Network Technician on staff. We believe in following industry standards, best practices, and vendor guidance to ensure your business network and systems are setup properly the first time.